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A Letter of Demand: The Intent and Purpose

by Jackie Gilmour | Feb 15, 2022 | Collections, Finance, Legal, Technology

What is the purpose of a letter of demand? And what is the intent of the sender? The judicial nature versus the practical application of a letter of demand is discussed in the Journal for Juridical Science1. “The primary purpose of addressing a letter of demand …is to...

Effective Notification Channels for the Termination of Debt Review

by Jackie Gilmour | Nov 2, 2021 | Collections, Finance, Legal, Technology

According to section 86(1) of the NCA, an over-indebted consumer may apply for debt review.1 Where a consumer has applied for debt review in terms of section 86(1), a credit provider who seeks to enforce a credit agreement may terminate the debt review in accordance...

Tools for the Lockdown #109: How to Obtain Consent

by Norman | Mar 31, 2020 | Banking, Collections, Customer Experience, Finance, Legal, Technology

Why you should obtain consent for electronic transmission of notices NOW.    In the current environment, all your services providers are going to battle to get ongoing notices delivered to your Customers.  Some of these may just be ‘FYI’- type notices, while...

How To Obtain Explicit Consent For POPIA

by Jackie Gilmour | Apr 8, 2019 | GDPR, Legal, POPIA, Technology

POPIA Winter is coming. This is a big challenge for companies in South Africa. It’s not quite the threat that the white walkers pose in Game of Thrones, but it does keep whole compliance departments awake at night. In order for a company to communicate with its’...

9 Paper Notifications That Are Going Digital

by Jackie Gilmour | Oct 23, 2018 | Banking, Collections, Finance, Human Resources, Legal, Technology

Formal notifications that require proof of delivery and/or acknowledgement of receipt can now be registered digitally and delivered “in writing”1 to the recipient. Here are some traditionally paper-based notifications that can be sent via Registered digital channels:...

POPIA: Lessons Learnt From GDPR

by Jackie Gilmour | Jun 12, 2018 | Banking, Data, Finance, GDPR, Insurance, Legal, POPIA, Technology

While there was a lot of press relating to the GDPR deadline on 25 May 2018, and what companies should be doing as last-minute remediation exercises, South African companies should certainly be watching closely, as these regulations are already appearing in the POPIA...
« Older Entries
  • A Letter of Demand: The Intent and PurposeFebruary 15, 2022
  • Effective Notification Channels for the Termination of Debt ReviewNovember 2, 2021
  • Tools for the Lockdown #83: Complying with the CCMA Directives During The Covid-19 LockdownMay 19, 2020
  • Tools for the Lockdown #109: How to Obtain ConsentMarch 31, 2020
  • 5 Reasons to use Registered Email and Registered SMS for Substituted Service in the High CourtSeptember 30, 2019
  • School Fees Collections: Sending A Section 41 Notification via Registered EmailJuly 8, 2019
  • How To Obtain Explicit Consent For POPIAApril 8, 2019
  • 9 Paper Notifications That Are Going DigitalOctober 23, 2018
  • Debt Collection: The Top 3 Things Keeping the Industry Awake at NightOctober 2, 2018
  • POPIA: Lessons Learnt From GDPRJune 12, 2018