by Jackie Gilmour | Oct 2, 2018 | Collections, Finance, GDPR, Legal, POPIA
Over the past month I have been fortunate to have been involved in various different nation-wide roadshows aimed at the greater Debt Collection industry, and despite the recent VAT increases, fuel hikes, and exchange rate debacles, here are the top 3 things,...
by Jackie Gilmour | Jun 12, 2018 | Banking, Data, Finance, GDPR, Insurance, Legal, POPIA, Technology
While there was a lot of press relating to the GDPR deadline on 25 May 2018, and what companies should be doing as last-minute remediation exercises, South African companies should certainly be watching closely, as these regulations are already appearing in the POPIA...
by Jackie Gilmour | May 28, 2018 | Insurance, Legal
The Policyholder Protection Rules (PPR) have a huge impact on the way the insurance industry treats its’ customers. One of the areas most affected is communication with policyholders. To complicate matters, as the rules are changing with new legislation, so are the...
by Norman | May 14, 2018 | Banking, Finance, Innovation, Insurance, Legal
The General Data Protection Regulation (GDPR) is a European privacy law that was first adopted in 2016, and now becomes enforceable on 25 May 2018. The GDPR aims to give control to citizens and residents over their personal data and to simplify the regulatory...
by Jackie Gilmour | Aug 23, 2017 | Banking, KYC, Legal, Technology
Where is the first place you look for someone when you want to communicate with them? Do you physically drive over to their place to knock on their door? Of course not. You use WhatsApp, SMS, email or the various social media platforms to send messages. Then why do we...
by Jackie Gilmour | Mar 28, 2017 | Collections, Finance, Legal, Technology
If a consumer is no longer able to pay for the item they purchased from you, Section 127 of the National Credit Act allows a consumer to surrender the goods to the credit provider to resell in order to assist the consumer by relieving the debt. The credit provider is...
