by Jackie Gilmour | Aug 23, 2017 | Banking, KYC, Legal, Technology
Where is the first place you look for someone when you want to communicate with them? Do you physically drive over to their place to knock on their door? Of course not. You use WhatsApp, SMS, email or the various social media platforms to send messages. Then why do we...
by Jackie Gilmour | Sep 27, 2016 | Banking, Finance, KYC
Did you know that if your bank statements are being posted to an address that is no longer your residence, then your bank accounts could be frozen? Did you know that it is actually your responsibility to update your personal information continually with your bank(s),...
by Brad Gilmour | Sep 20, 2016 | Banking, Finance, Insurance, KYC
The communication world has become an intensely invasive part of everyday life. You probably spend more time on your devices than conversing with your partner. Ouch. That hurts! This obsession with being connected 24/7 has a major impact on how companies interact with...
by Jackie Gilmour | Aug 10, 2016 | Banking, Collections, Finance, Human Resources, Insurance, KYC, Legal
There are some glaringly obvious gaps in digital communication processes. Big companies and industries that fail to adopt new technology are vulnerable to ever-increasing compliance demands and new legislation. The 11th hour rush to comply is the norm. And why leave...