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REGISTERED EMAIL™

THE ULTIMATE EMAIL DELIVERY.

A Registered Email™ is a message that is tracked and traced from sender to receiver, with proof supplied in the form of a legal Registered Certificate.

Our Registered Email™ service is a trusted solution for sending important documents and communications, ensuring they are delivered timeously and with legal proof of delivery.

We provide you with a guaranteed chain of custody, giving you the peace of mind that your important documents have been delivered successfully. The Registered Certificate serves as legal proof that your Registered Email™ was sent and duly received.

Registered Email and SMS services

STREAMLINED. EFFORTLESS. USER-FRIENDLY.

1.

Generate a regular email & add our registering CC: address.

2.

A Registered Certificate is generated & shared with both the sender & recipient.

3.

Recipient can validate the Registered Certificate on our website.

WANTING TO SEND BATCHES OF MULTIPLE REGISTERED E-MAILS AT ONCE?

Simply use the campaign management function in the portal

OR

make use of our managed services to streamline your processes.

PERFECTLY SUITED

FOR YOUR NEEDS.

 

Our Registered Email™ service has many industry related applications:

  • National Credit Act notifications required for

           Section 129 letters of demand

           Section 86.10 and 88.3 debt review notices

           Section 127 voluntary surrender notices

  • Property Act notifications

           AGM notices

           Special meeting notices 

           Eviction notices

  • Schools Act notifications

           Section 41 notices

  • Employee notifications such as CCMA notices

  • Default loan notifications

  • Notification of a change in terms and conditions of existing contracts

  • Debt sale notifications

  • Special invoices

FAQ’S

What is Registered Email™ and Registered SMS™ ?

Electronic Registered Email™ and Registered SMS™ are digital methods of sending and receiving registered post.

How does Registered Email™ and Registered SMS™ work?

Registered Email™ and Registered SMS™ use digital encryption and tracking technologies to ensure legally-binding, secure and verifiable delivery of digital messages.

Is Registered Email™ and Registered SMS™ legally recognized?

Yes, Registered Email™ and Registered SMS™ are legally recognized in South Africa as valid alternatives to traditional paper-based registered post.

How is Registered Email™ and Registered SMS™ different from traditional registered post?

Registered Email™ and Registered SMS™ offer faster delivery, lower costs, and digital proof of delivery compared to traditional paper based Registered post.

What are the benefits of using Registered Email™ and Registered SMS™ ?

Benefits include faster delivery, improved delivery rates, reduced costs, environmental friendliness, enhanced security, and verifiable proof of delivery.

Is Registered Email™ and Registered SMS™ secure?

Yes, Registered Email™ and Registered SMS™ employ encryption and secure delivery mechanisms (ISO27001) to ensure the confidentiality and integrity of the communication.

Can I use Registered Email™ and Registered SMS™ for legal documents and contracts?

Yes, Registered Email™ and Registered SMS™ can be used for any legal documents and contracts that requires the additional delivery verification.

Are there any limitations to using Registered Email™ and Registered SMS™ ?

There are size limitations on Registered Email™ (5MB) and Registered SMS™ (600 characters)

How can I ensure the recipient receives their Registered Email™ and Registered SMS™ ?

We ensure the delivery of the relevant messages to the Inbox (Registered Email™) and/or the handset (Registered SMS™) of the Recipient. The delivery details are reported on in the Registration Certificate (“track and trace report”).

What happens if the recipient denies receiving Registered Email™ and Registered SMS™ ?

In such cases, the digital proof of delivery data contained in the Registration Certificate serves as evidence to refute denial.

How can I track and prove delivery of Registered Email™ and Registered SMS™ ?

The Registration Certificate, that is shared with both the Sender and the Recipient, contains the data associated with the proof of delivery.

Are there any specific technical requirements for sending or receiving Registered Email™ and Registered SMS™ ?

Senders only require access to the internet. Recipients require access to the internet and/or the ability to receive SMSs

Can I send attachments or documents with Registered Email™ and Registered SMS™ ?

Yes, Registered Email™ and Registered SMS™ support the sending of attachments and documents alongside the message.

What is the cost associated with using Registered Email™ and Registered SMS™ ?

Costs are based on a fixed fee per transaction. There are no hidden costs such as monthly subscriptions, minimum usages, and per-User fees.

How can I integrate Registered Email™ and Registered SMS™ into my existing business processes?

Integration options can vary, but usually involve our APIs that enable seamless integration with existing systems.

Is Registered Email™ and Registered SMS™ available internationally?

Registered Email™ can be used internationally. Please contact us regarding Registered SMS™ options.

Are there any regulations or compliance standards I need to consider when using Registered Email™ and Registered SMS™ ?

Different countries may have specific regulations and compliance standards regarding electronic communications, including Electronic signatures and data protection. We comply with all local and international regulations such as ECTA, POPIA, GDPR and eIDAS.

What support options are available if I have any issues or questions regarding Registered Email™ and Registered SMS™ ?

We offer customer support channels such as a dedicated Account Manager, Email and/or phone to assist users with any issues or questions they may have.

CASE STUDIES

REGISTERED EMAIL IN ACTION

Read our case studies here, where registered email was used effectively, efficiently, and how it saved companies and individuals time and money.

or do you rather want something like this, see below?

“We will definitely use Registered Communication going forward. This innovative technology certainly aids our digital business strategy and is another effective tool to collect outstanding debt.”

  • Caleb Makakaba, Operators Director, NICS