POPIA: Lessons Learnt From GDPR

While there was a lot of press relating to the GDPR deadline on 25 May 2018, and what companies should be doing as last-minute remediation exercises, South African companies should certainly be watching closely, as these regulations are already appearing in the POPIA (the Protection of Personal Information Act, with an expected commencement date circa 2019)…

Why Do I Have Less Than 1000 Days To Redo My Customer Communication Strategy?

Do you believe that your current methods of communicating with your customers achieves the best results?  Think about how you welcome your new customers, how you thank them for their ongoing support, how you respond to their queries, how you collect fees, and how you manage your Debtors when they turn bad. Do you still…

Hot Topic: Registered SMS – A Global First

Registered Communication is the first company globally to deliver complex documentation via Registered SMS. Local legislation often requires ‘Registered’ notices to be served in order to maintain legitimacy.  Our combination of the Registered SMS along with the additional content links (delivered within the message via a URL), sidesteps the current 162-character limit of normal SMS’s,…